Frequently Asked Questions (FAQs)

How do I send my Samples?

Customers are asked to email the details of the testing service requested together with their preferred scheduled at services@admatel.com or by calling us at Tel. No. 8837 0461. You can send them by courier or you can bring it to ADMATEL personally. Walk in customers will be entertained and will be required to comply with our safety house rules. Observation inside the laboratory will not be allowed.

Where can I place or store the sample?

Place sample in any clean and dry storage such as aluminum foil, clean zip lock, or transparent plastic packaging with proper labels. Do not attach any adhesive to your samples to avoid contamination.

Do you conduct on-site testing?

Yes, the only tool capable of on-site testing is the Handheld X-Ray Fluorescence (HXRF). Appointment for on-site testing should be agreed by both parties ahead of time. For more inquiries, please email us at services@admatel.com, and lab3@admatel.com.

Can I observe the actual test?

Yes. One person is allowed to observe during the analysis. However, due to the COVID-19 pandemic, only virtual observation is allowed by request.

How do I avail your discounts?

ADMATEL has discounts for students. Just present your student ID and proof of enrollment

How soon will data be available?

Standard lead time for raw data is 3-5 working days upon receipt of payment. For urgent requests, we provide initial data in 24-48h.

Do you offer research grants?

No, but we accommodate beneficiaries of the DOST-PCIEERD Laboratory and Equipment Grant. This grant is a research subsidy for financing the expenses for testing and analysis fees, specifically in using the equipment in identified DOST-funded facilities, centers, labs.​ Interested applicants  may submit proposals through the DOST Project Management Information System (DPMIS).

Do you charge per sample or per test?

ADMATEL charges per test. Please see ADMATEL BROCHURE

Do you have sample preparation for Microplastics analysis?

We test samples as-received. The sample must be extracted from the source then the suspected microplastic directly tested in FTIR. We do not offer extraction service. But we can assist you in manually separating the suspected microplastics, we have here optical microscope if you need. You can manually separate using tweezer the suspected microplastic by viewing the filtered specimen in an optical microscope or if it is visible by naked eye you can easily pick it up, then send the suspected microplastic to us for FTIR analysis. Make sure that after filtration the sample will be dried so that you can easily pick up the sample (suspected microplastic). One particle is equivalent to one sample (1 suspected microplastic). You can also do simple filtration and choose the desired particle or suspected microplastic sample for FTIR.

When to avail FTIR ATR Method and FTIR Microscopy Method?

For the identification of samples with size 5mm and above, we use the FTIR ATR method. For samples less than 5mm in size, we use FTIR Microscope. FTIR Microscopy is also used for non-destructive analysis and identification of contaminant or unknown material on metallic or non-polymeric material.